HomeWarrantyOnline.com ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website home-warranty.online (the "Site") or call our toll-free number.
Please read this Privacy Policy carefully. By using the Site, you agree to the collection and use of information in accordance with this policy.
Information We Collect
We may collect the following types of information:
Information You Provide Directly:
- Phone number (when you call our toll-free number)
- Name, email address, and home address (if you provide them during a consultation)
- Information about your home (age, location, systems, and appliances)
- Any other information you voluntarily provide during a phone call or through our Site
Information Collected Automatically:
- IP address and approximate geographic location
- Browser type and version
- Operating system and device type
- Pages visited, time spent on pages, and referring URLs
- Click-through data and interaction with our Site
- Cookies and similar tracking technologies (see Cookie Policy below)
How We Use Your Information
We use the information we collect for the following purposes:
- To connect you with home warranty providers that match your needs
- To provide customer service and respond to your inquiries
- To improve our website, services, and user experience
- To send marketing communications (with your consent, where required)
- To comply with legal obligations
- To detect and prevent fraud or abuse
- To measure the effectiveness of our advertising campaigns
How We Share Your Information
We may share your information with the following parties:
- Home Warranty Partners: When you call our number or request a quote, your information may be shared with our partner home warranty companies to facilitate your request.
- Service Providers: We work with third-party companies that help us operate our business (hosting, analytics, advertising platforms, call tracking). These providers are contractually obligated to protect your information.
- Advertising Partners: We use services like Google Ads and Google Analytics that collect and process data as described in their respective privacy policies.
- Legal Requirements: We may disclose your information if required by law, subpoena, or other legal process, or to protect our rights, safety, or property.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the successor entity.
Cookie Policy
We use cookies and similar technologies to enhance your experience on our Site. Cookies are small text files stored on your device that help us:
- Remember your preferences and settings
- Understand how you use our Site
- Measure advertising effectiveness
- Deliver relevant advertisements
Types of cookies we use:
- Essential Cookies: Required for the Site to function properly.
- Analytics Cookies: Help us understand how visitors interact with our Site (e.g., Google Analytics).
- Advertising Cookies: Used to deliver and measure ads (e.g., Google Ads conversion tracking).
You can control cookies through your browser settings. Disabling cookies may affect Site functionality.
Google Ads & Analytics
We use Google Ads to advertise our services and Google Analytics to understand website traffic. Google may use cookies to serve ads based on your prior visits to our Site. You can opt out of personalized advertising by visiting Google's Ads Settings. For more information on how Google uses your data, please review Google's Privacy Policy.
Your Rights & Choices
Depending on your jurisdiction, you may have the following rights:
- Access: Request a copy of the personal information we hold about you.
- Correction: Request correction of inaccurate information.
- Deletion: Request deletion of your personal information.
- Opt-Out: Opt out of marketing communications at any time.
- Do Not Sell: If applicable under your state law (e.g., CCPA), you have the right to opt out of the sale of your personal information.
To exercise any of these rights, please contact us at support@home-warranty.online or call (888) 339-8681.
California Privacy Rights (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete your information, and the right to opt out of the sale of your information. To submit a request, contact us using the information below.
Data Security
We implement commercially reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these third parties. We encourage you to read the privacy policy of every website you visit.
Children's Privacy
Our Site and services are not directed to children under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
Email: support@home-warranty.online
Phone: (888) 339-8681
Website: home-warranty.online